Privacy Statement
See also our Terms and Conditions.
We take data protection and your privacy very seriously, and comply with all relevant data protection law. Please have a read through our Privacy Statement, and if you have any questions, please let us know.
Personal Data
Prior to your first class, you will be asked to complete a Health Screening Form. This, in order to best serve your needs and ensure your safety during classes. It is also an insurance requirement for us to do so, and hence you will not be able to participate in classes unless you agree to complete this form.
You will be required to provide your name and contact details, as well as a summary of your health status. We will keep this record of your personal data safe, and also keep a secure digital copy and a secure backup.
General Data Protection Regulation (GDPR) and Data Protection Act (DPA)
In accordance with the 2018 EU General Data Protection Regulation and the UK 2018 Data Protection Act:
- We will only record personal data which are directly relevant to the running of our business.
- We will clearly request your consent to store your personal data, and will use only legible terms and conditions.
- We will store your personal data safely and securely.
- We will provide you with, free of charge, all data we hold on you, in a commonly used readable electronic format that you can if you wish transfer to others, and will take reasonable steps to ensure the authenticity of any information requests before releasing personal data to you.
- We will notify you within 72 hours of becoming aware of any data security breach.
- We will honour your ‘right to be forgotten’, and if requested erase all your personal data, and cease any further dissemination of the data (with the exception of data we are required to keep in order to adhere to legal compliance).
- We will only record personal data of persons under the age of 16 with prior parental consent.
- We will not pass on any of your personal data to third parties without your express consent, with the exception of those exemptions required by law.
Banking Details
We do not record and do not require access to customer credit card, debit card or bank details.
For online payments we use the PayPal and Stripe payment gateways. For face-to-face card payments we use the Zettle point of sale system. These services securely handle the financial transactions themselves. In neither case are your card or bank details ever revealed to us.
For customers wishing to pay by bank transfer, we will provide you with our bank details in order for you to make payment. Again, your own bank details are not revealed to us.
Website Cookies
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A cookie is a small file of letters and numbers downloaded on to a computer device when the user accesses a website. Cookies allow a website to recognise a user’s device and perform a wide variety of functions. We use cookies to help you navigate this website efficiently and perform certain functions, such as logging in and out.
When you first visit our website, you will be asked to either ‘Accept All’ cookies, ‘Reject them all’ (except for essential anonimised cookies), or ‘Customise’ those that you permit us to use. A small button is displayed at the bottom left of each page so you may return to this at any time and change your options.
Should you wish to customise your use of cookies from this website, you will find detailed information about all cookies we use under each consent category after you click the Customise botton.
The cookies that are categorised as ‘Necessary’ are stored on your browser as they are essential for enabling the basic functionalities of the site.
We also use third-party cookies that help us analyse how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.
You can choose to enable or disable some or all of these cookies, but disabling some of them may affect your browsing experience and limit your use of our website.
See also our Terms and Conditions.